FAQ'S

Home FAQ'S

GENERAL QUESTIONS

  • When Is Payment Required For Your Web Site Design And Development Services?
    • For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project

  • I am totally new to this "website thing". How does the whole process work?
    • Never fear, that's why we are here. You can learn about our time proven process in our process section

  • What kind of businesses do you work with?
    • We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, Shops and more.] Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

  • Can you help me update my existing website that another web firm built?
    • Yes. We also support websites that we would not built fully. We have this policy so that we can 100% stand behind everything . So, we can maintain your existing website aswell.

DEDICATED SERVERS

  • Do I need web programming knowledge in order to use Website.com?
    • No. Microlive Technology's point-and-click website builder is streamlined so that anyone can use it to build professional websites, even if they have no web programming experience.

  • How does your 15-day money back guarantee work?
    • If you are not completely satisfied with our service, you may contact our customer support team within 15 days of sign up to request a refund. We will issue a full refund on your service fees, less any setup fees and any domain registration costs

  • Do I own my website?
    • YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Technologies

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