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Traditional Email Support

Customer Support Through E-mails If you were more comfortable in elaborating your issue or query on electronic mail, we would be glad to be of any assistance to you and will provide you complete support to get through with the issue. Both our clients and new users can use this feature and the solution provided remains exclusive.



Live Chat

Our live chat system is very easy to use. When your client's website visitors need help or request information, they click on a Live Assistance button on the website, which opens a private message window. The visitor fills in pre-defined information fields, adds a question, and then clicks on the "Start Chat" button. Your client reviews the information, accepts the chat request, and your client and the visitor communicate with each other via real-time text messaging.



24X7 Call Center

Customers can easily reach our team for help with Sales, Billing and Technical inquiries. In case the technical issue requires further investigation it will be escalated to our advanced technical support team, and a response will be provided via the Help Desk located in your User Area. Support tickets are usually handled within 15 minutes. Our phone number has an average wait time of only 5 seconds which guarantees that you will receive fast and efficient support.



Support Tickets

For the very purpose of providing an exclusive support to our clients, we have developed a support system where each of our registered clients can generate support ticket by mentioning their request or query or issue, which will be attended by our expert developers within 24 hours. The system has been designed keeping in mind the privacy concerns of our clients which are why the generated ticket and the service or support feature provided remains exclusively available to the client (not visible to any other client or general user).



Social Media

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